Samsung Northland — Electronics Store in Preston

Reviews of Samsung Northland

• Jackson

  Added 2016.03.28

  Went to buy a new phone, Sunday before Christmas, so it was very busy, but the sales guy who served me, Johnny, was VERY friendly and helpful. I almost had decided to get the phone from Highpoint but I'm glad now that i went to Northland instead.
• Hannah

  Added 2015.07.01

  Don’t expect anything in the name of customer service. Three staffs doing nothing and still not able to help walk in customer. And if you got any old smart devices don’t bother to take it to them instead chuck in the bins as they always don’t have parts and if you really ready to pay still they aren’t helpful at all. Worst experience ever. Getting rid off all the Samsung devices now on.
• Isaiah

  Added 2015.06.15

  Very helpful staff results with My phone successful very happy
• Olivia

  Added 2014.09.23

  Amazing service. And the guy who served me.. Alex I think it was. He was such a gentleman and super sexy.
• Christopher

  Added 2013.12.17

  Frustrating experience. The staff are too indifferent to listen out or help a customer out. I bought a Gear S3 watch online and found out that Samsung Pay is not working on it with my Nexus 6P. Reading some articles online saying it works only work Samsung phones, I wanted to make sure if it works atleast with a Samsung phone before I return the watch to the seller. The staff here were apparently free without any other customers in the store; it was just me. However, they don't bother to help. On persistent inquiring, one of them just leaves like I'm dumb who's not able to understand anything they say. Then the other one says that the phones on demo would be locked, so they can't use those to help me out. Which if told earlier would've really helped, instead of just trying to convince me that it's no use even if what I suggested is tried out. They don't even know that Samsung supports non-Samsung Android phones for using Samsung Pay through Gear S3. Duh!
• Joseph

  Added 2013.08.19

  A total waste of my time going there seeking help. May be okay to just buy something Samsung from here. But not at all recommended if you're looking for help or anything similar to me.